Hosted Business VoIP

Who can benefit from First Choice Hosted Business VoIP?

Any business

  • Opening a new location…
  • Upgrading or expanding your phone service at an existing location…
  • Wanting enhanced integration, functionality and lower costs across a multi-location company environment…
  • With a distributed work force using multiple phones and devices to communicate both inside and outside the office…

Any business interested in driving their communications costs down while enhancing productivity using VoIP based apps and features integrated across computers, desktop phones and mobile device.

First Choice Hosted Business VoIP phone services are designed to save you money, simplify management and help increase business productivity.  Our Hosted Business VoIP combines a powerful feature bundle, unlimited local and long distance calling as well as an advanced Polycom VoIP phone* for one low monthly price.  The average business typically saves 20-40% vs. their current monthly communications costs.

Beyond the savings, Hosted Business VoIP comes with a truly remarkable bundle of advanced features that will significantly increase productivity within your business.  A few of the included features are customized inbound announcements with dynamic call routing, voicemail / fax / email integration, single number presence and an easy-to-access online dashboard for managing features and number routing.  Check out a full list of included features here.

User Features

• Account-Authorization Codes
• Anonymous Call Rejection
• Auto Attendants
• Scheduled Auto Attendant
• Chained Auto Attendants
• Barge In / Barge-in Exempt / Whisper
• Busy Lamp Field
• Call Forwarding
• Call Forwarding Always
• Call Forwarding Busy
• Call Forwarding No Answer
• Call Forwarding Not Reachable
• Find me / Follow me (multiple #’s)
• Call Logs (Inbound and Outbound)
• Call Monitoring
• Automatic Monitoring
• Supervising Mode
• Silent Monitoring
• Call Notify
• Call Park
• Call Pick Up
• Call Pick Up Group

• Directed Call Pickup
• Call Queues
• Call Recording
• Call Return
• Call Schedule
• Call Status (Real-time in User Portal)
• Call Transfer
• Attended Transfer
• Blind Transfer
• Intercom Transfer
• Transfer to Voicemail
• Call Waiting
• Calling Line ID Delivery Blocking
• Calling Name Retrieval
• Calling Party Category
• CDRs (Call Detail Records)
• Charge Number
• Client Call Control (API and User Portal)
• Conferencing (Multi-Way Calling)
• Convene Conference
• Conference Recording
• Device Auto Provisioning

 

Group Features

• Authorization Group Codes
• Auto Attendants
• Personal Auto Attendants
• Scheduled Auto Attendants
• Chained Auto Attendants
• Barge In / Barge-in Exempt
• Attendant Console
• Call Center / Contact Center
• ACD
• Detailed reports
• Skill based routing
• Call Intercept
• Calling Group ID Deliver
• Calling Plans (Incoming, Outgoing)
• Configurable Extension Dialing
• Configurable Feature Codes
• Device Inventory
• Department Support
• Group Announcements
• Group Custom Ringback
• Hunt Groups
• Instant Group Call
• Instant Messaging (via SIP SIMPLE)
• Office Manager Portal (Web portal)
• Pre-paid Calling (PIN or ANI)
• Printable Group Directory
• Series Completion
• Simultaneous Ring (group)
• Video Conference (external MCU)
• Web-Based Portal Access
• Account Codes
• Monitor Add, Drop, Hold, Mute
• Do Not Disturb
• Extension Dialing
• External Calling Line ID Delivery
• Hunt Groups
• In-Call Service Activation
• Instant Messaging (via MIX Talx)
• Intercom
• Convene Conference

• Invite Attendees
• Multiple Conference Rooms
• Scheduled/Instant Conference
• Web-based Setup
• Account Codes
• Monitor Add, Drop, Hold, Mute
• Device Auto Provisioning
• Direct Inward Dialing
• Directed Call Park
• Enhanced Privacy on Hold
• Music-On-Hold
• System Default Music-on-Hold
• Personalized Music-on-Hold
• Phone Status
• Presence
• Selective Call Acceptance
• Selective Call Rejection
• Sequential Ring
• Shared Call Appearance
• Simultaneous Ring Personal
• Internal Calling Line ID Delivery
• Last Number Redial
• Message Waiting Indicator
• Three-Way Call
• Voicemail
• Default Greetings
• Customizable Greetings
• Name Recording
• Email Notification
• Voicemail Forwarding
• Forwarding to Email
• User Portal (View, Save Delete)
• Voice Messaging Group
• Voice Messaging Call Back
• Web User Console
• Contact List
• Dial by Contact Name
• Inbound Call Handling Rules
• Screen Pop for CRM support

 

Start saving on your phone bill today:
Call 888-598-0672

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